Frequently Asked Questions
What is MyVivora all about?
MyVivora is a beauty and self-care brand dedicated to helping you feel confident in your natural glow. From skincare to haircare, every product is thoughtfully formulated to deliver real results with a gentle touch.
Are your products safe for all skin types?
Yes! Our products are designed with care and tested for quality to suit most skin types, including sensitive skin. We recommend checking each product’s ingredient list to ensure it meets your individual needs.
Are MyVivora products cruelty-free?
Absolutely. MyVivora stands firmly against animal testing. We are proud to create products that are kind to both your skin and the planet.
Can I track my order?
Yes! Once your order has shipped, you’ll receive a tracking number at the email you provided during checkout. You can use it to monitor your shipment anytime.
What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, PayPal, and Shop Pay. All transactions are secure and encrypted for your safety.
How can I contact customer support?
We’re here to help! You can reach us anytime at myvivora.store@gmail.com. Our support team will respond as soon as possible to assist with your questions or concerns.
How do I stay updated on new products and offers?
Join our MyVivora Newsletter to get early access to new launches, special discounts, and beauty tips straight to your inbox!